Following the Amway Center rules makes sure that you and everyone else remains safe at all times. These rules include prohibiting certain items to enter any Amway Center event, including harmful items like illegal drugs, weapons of any kind, and fireworks. As far as the camera policy, non-flash, still cameras without a detachable lens may be used at sporting events. For other events, the policy is event by event.
In 1983, Rich DeVos, one of Amway's founders, made recordings which, among other things, communicated his displeasure with several issues regarding some of the high ranking distributors/IBOs. These recordings are entitled "Directly Speaking"[45][46] and were addressed to Direct Distributors (now called Platinums), who are considered leaders with various responsibilities for their downline group. In January 1983 Rich DeVos announced that Amway would pay Business Volume (BV) on Amway produced tapes. He expressed concern about the level of income from the sale of Business Support Materials (BSM; tapes, CDs, books, and business conferences/functions) compared to the income the high level distributors were making from Amway products. He stated his legal team was concerned if the tool income exceeded 10% of their Amway income, and stated that BV payouts on tapes can never exceed 20%[47] of the distributor's total Business Volume.
But judging by the Herculean efforts made to seduce me into The Business, the Plan couldn’t be quite as effortless as it sounded. Josh and Jean, who had now thrown themselves into signing me up as one of their “downlines,” had adopted a strategy that consisted mainly of driving me, at untold inconvenience to themselves, to as many meetings as possible (they were all in far-flung suburbs, so I needed the rides). My attempts to find refuge in the back of the car being firmly rebuffed by Jean, I sat captive in the passenger seat while Josh tried out the various small-talk friendship-building techniques he’d learned from World Wide. Our trips always ended with Josh proffering a Sample Kit, a large white box filled with detergents and propaganda, including Promises to Keep, a book by the suggestively named Charles Paul Conn, as well as xeroxed articles explaining why Amway was the most “misunderstood company in the world.” I resisted Josh’s offers; I was reluctant to take the Amway plunge and knew that the real purpose of the kit was to give him an excuse to drop by my house and retrieve it.
When I was ten, my parents bought a house for $200,000. My dad had been running his advertising agency out of the spare bedroom of our house on Twelfth Avenue, and when he hired his third employee, he set up a desk in my bedroom for the graphic artist to work at while I was at school. Then a neighbor called the city about all the cars parked on the street, and my parents cracked a plan to move into a bigger house and bring the agency into the new house with us. By that time, though, business had gone gangbusters, so it turned out that moving the company into the new house wasn’t necessary, after all – my dad rented an office, instead. The new house was entirely ours.
In his online book "Merchants of Deception", former Quixtar IBO Eric Scheibeler stated that he and his family received death threats from his uplines during a business meeting and from an anonymous phone call. In 2006, a Swedish newspaper published statements attributed to Scheibeler which implied that Amway/Quixtar employees were responsible for these threats. Amway and Quixtar sued Scheibeler on February 27, 2007 for defamation.[40] In July 2007, Scheibeler wrote a letter to an attorney for Amway and Quixtar clarifying among other things that, to his knowledge, Doug DeVos or Amway/Quixtar employees never made any death threats to him.[41]
I like the convenience that they offer. They have a wide variety of high quality products and their shipping is always on time. The layout of the website makes it quite easy to find the products I need and the specific package sizes that I am looking for. It would be good it they allowed for bundling certain items together in order to get a discount. They do it to a certain extent, but it would be great if they offer far more options and combinations. It was a clear, organized experience that made shopping quite enjoyable. Checking out was easy and the entire experience was hassle free.

Amway’s original product, Liquid Organic Cleaner (L.O.C.™), was one of the first concentrated, biodegradable and environmentally sensitive cleaning products on the market. Since then, with a similarly pioneering and purposeful spirit, Amway has gone from selling simply home products to become a global leader in health and beauty, too. For decades, the company has focused on environmentally sensitive and biodegradable products.


The way they sell it is by leveraging people with wide networks of friends (people who are good at creating new acquaintances) who are also sociopathic enough to put a dollar figure on their relationships. You might make a living wage in such a career. You might get a pink cadillac from mary kay. It's a maybe. You might end up out on your ass if you can't make enough money doing this and you sink all your money and time into it.
Scott Coon (the millionaire from Seattle), on the other hand, was the genuine article: His breezy small talk projected an illusion of sincere interest, his well-fed face reflected self-assurance. Scott worked the small crowd with consummate slickness. After a mumbled intro from Josh (followed by whoops from the audience), Scott stood beaming at us, rubbing his hands in anticipation.
After the speech I told the guy that this isn't for me, I'm sure it works for you, but it wouldn't for me, and he tried to slow me down from walking out and managed to get one of his buddies to talk to me as to why I should reconsider. I asked him some questions, but he really didn't have a script and he got shot down and walked away. I said, "it was great meeting you, thanks for the opportunity, I hope I didn't waste your time and have a good life."
Amway has great products, however, building an Amway business is very difficult due to the fact that it has a punishing compensation plan. It also has deep market penetration, meaning that most adults know of it and many have had a negative experience in many instances. This requires more touches with the same individual to get them into the business than if you were building a relatively new company for example. For my full Amway review visit http://www.jasonleehq.com/amway-review/

 I'm sure that the success stories I heard were all true. The problem is that they build an unrealistic expectation of what is possible.  People hear these rags to riches tales and think 'hey that could be me'.  Unfortunately very few of them will ever make any money at all.  Even fewer will achieve financial freedom from Amway   Joining Amway is extremely easy, making a profit in Amway is extremely difficult.

On their request, we went to some meetings, where the same thing - earn $50k to $70k. They call winners on stage based on their performance. They say those members earned lakhs (a hundred thousand). But no one has the guts to ask them to show their account statement which reflects their receipt of payment from Amway. Fooling people. You pay 8 to 10 times higher than our Indian items.
The FTC did, however, find Amway "guilty of price-fixing and making exaggerated income claims";[112] the company was ordered to stop retail price fixing and allocating customers among distributors and was prohibited from misrepresenting the amount of profit, earnings or sales its distributors are likely to achieve with the business. Amway was ordered to accompany any such statements with the actual averages per distributor, pointing out that more than half of the distributors do not make any money, with the average distributor making less than $100 per month. The order was violated with a 1986 ad campaign, resulting in a $100,000 fine.[113][114]
The details of the agreement were finalized on December 22, 2006. In the agreement, the City of Orlando will take ownership of the new arena, while the Magic will control the planning and construction of the facility so long as contracting procedures are done in the same public manner as governments advertise contracts. In addition, the City will be paid a part of naming rights and corporate suite sales, a share estimated to be worth $1.75 million the first year of the arena's opening. The Magic will receive all proceeds from ticket sales for Magic games, while the City will receive all proceeds from ticket sales to all other events.[12] The Orlando Magic will contribute at least $50 million in cash up-front, pick up any cost overruns, and pay rent of $1 million per year for 30 years. The City of Orlando will pay for the land and infrastructure. The remaining money will come from bonds which will be paid off by part of the Orange County, Florida, Tourist Development Tax, collected as a surcharge on hotel stays, which was raised to 6% in 2006. The Magic will guarantee $100 million of these bonds. 

I only learned the extent to which he and Jean had convinced themselves of this when I worked up the courage to visit their bathroom. It was a strange spectacle indeed. The wall opposite the toilet was decorated with Post-Its, each with a biblical proverb or chestnuts like “A drowning man doesn’t complain about the size of the life preserver” and “If you don’t stand for something, you’ll fall for anything!” I was startled when a reggae song about “winners” suddenly filled the air; I located the speakers in the medicine cabinet. Most impressive, however, was a wish list taped above the toilet. Scrawled in pencil, it was presumably lengthened whenever Josh or Jean had a flash of covetousness in the shower. It included, among other items,

Quixtar relies primarily on person-to-person referral rather than advertisements for sale of products;[8] however, Quixtar has recently announced the launch of a multimillion-dollar ad campaign.[9] A large part of the marketing budget is spent on paying bonuses to distributors. IBOs were paid more than $370.1 million in bonuses and incentives in fiscal year 2006.[1]. Bonuses are paid for individual sales and sales generated by people one sponsors but not for sponsoring itself.[10][11]
Dick DeVos, on stage with his wife, echoed her sentiments with a lament of his own. “The church—which ought to be, in our view, far more central to the life of the community—has been displaced by the public school,” Dick DeVos said. “We just can think of no better way to rebuild our families and our communities than to have that circle of church and school and family much more tightly focused and built on a consistent worldview.”
The recently published book, No One Would Listen, by whistle blower, Harry Markopolos, dramatically describes how SEC regulators ignored his alerts and allowed the Bernard Madoff Ponzi scheme to grow to enormous proportions. Their failure to act caused harm to thousands more people, despite his written and detailed warnings, which he brought to the agency five separate times over an eight-year period of investigating the scam. Additionally, the news media such as the Wall Street Journal and Forbes magazine also failed to respond to his evidence which he offered them. Madoff was apparetnly treated as “too big to expose.”
Dick DeVos, on stage with his wife, echoed her sentiments with a lament of his own. “The church—which ought to be, in our view, far more central to the life of the community—has been displaced by the public school,” Dick DeVos said. “We just can think of no better way to rebuild our families and our communities than to have that circle of church and school and family much more tightly focused and built on a consistent worldview.”
Early in our conversation, I had mentioned that it was unusual for the chief supply chain officer to also be in charge of R&D. Dr. Calvert addressed this near the end of our interview, “I can’t imagine how difficult it would be to have procurement, manufacturing, the trade group, and R&D in different silos when it comes to developing and sourcing goods. The group I work with dictates everything about the product, how it is built, sourced, and where it is built.”
I have been experiencing the Amway Opportunity and Teams for 2 years now... best thinks ever happen to me. The best advise I can give to people is don't trust me or any one on internet. The haters probably have their own and very specific reason to be mad at this company but experiment it for yourself and see if it is for you or not! I was so skeptical and I am so bless I didnt listen all the bad things said on this company their ethic and their partnership with N21 made it for me so far the most growing and exciting experience!!! You don't know me but I am someone that needs ethic, equity, respect of human being and every living creature... I found that in so many level through this company!!! Our over consumption and crazy society is (for me) so wrong, it put sens back into my life and I can create my own economy since I am involve in this MLM!!! I love that chance and opportunity. Thanks Amway and all my beautiful team mate I am associate with... So bless to have met you on my path and thanks for your love and support!!
In this Presidential election, companies that cut their labor costs by engaging in offshoring have come in for heavy criticism. Amway, one of the world’s largest direct selling companies, is a U.S.-headquartered global company that would be hard to criticize on these grounds.  Many of their products that are largely sold overseas, actually leverage “Made in America” as a key selling point.

Before the meeting, I had worried that my hand-held tape recorder would stand out. As it happened, everyone was recording Scott: I kept track of time by the sounds of cassettes being flipped. I was on Side B of a ninety minute tape before Scott dropped the word “Amway,” and I was on another cassette entirely before I captured the heart of the “best business opportunity in the world”: the Amway Sales & Marketing Plan. This was not, however, a topic to be discussed without considerable preparatory spadework.
Their vertically integrated supply chain is one of longest in the industry. In addition to running plants, they own organic farms. They have farms in Brazil, Mexico, and the state of Washington where they grow and harvest key botanical ingredients like echinacea, spinach, alfalfa, watercress, and cherries.  They then take those products and manufacture intermediates.  Cherries, for example, are processed for Vitamin C. These intermediates they both use in their own products and sell to other companies.
There's a concept in the social sciences that runs along this line. Basically the idea that we hold 3 types of capital, social, cultural, and economic. We can exchange those capitals for other other types of capital and pyramid schemes prey on the people who are willing to exchange their social capital (reputation with friends) for supposed economic capital (money).

This one sits on a double executive lot. An artificial creek snakes around the yard. Flashes of yellow and orange spotted koi pass beneath our feet as we approach from the brick walkway. The house is split-level with two wings, a custom pool with cascading waterfall, billiard room, media room, workout room, steam room, six-car garage, state-of-the-art workshop, custom built-in bar, loft for quiet relaxation, hurricane shutters, large views of the golf course – and two bedrooms above the garage sequestered for the help.
If your family member or friend asks you to visit an Amway Opportunity Presentation, you should be ready for numerous claims that this company is great for making business and enjoying its products. For you to make an informed decision, you will need to remember an important thing - ask as many questions as you can. For example, ask how much money you will have to invest in products each month. You may need money for seminars, training material, and conferences. Ask for proof to support their claims. Ask how much time you will need to reach a good income level. Ask what specific chance is to making real money. Ask how many people are earning real money. If you feel that they give honest answers, you may start your business too. According to statistics only a few percent of people succeed. Of course, the harder you work, the more you will succeed and the more money you will earn.
Amway is working on rainbow system. Which have some target nd purchasing the product every mnth. So its nt gud for distributers.. Day by day Company profit is up.. Nd distributar is going down.. Mlm is very good nd simple business for those who has self confidence. Nd want to achive our dreams. Bt before joining mlm chek all the theams.. M also lyk mlm bt nt rainbow system. M like matrix system coz not any target nd nt any time limit.. Nd secndly purchasing is only one time in life time. So change ur life wd mlm busines .
‘You can see we’re getting the screens fixed,’ the Realtor says, pointing to the men working beyond the glass. She has piercing blue eyes. Processed blonde hair. She has French-tipped nails, diamond rings on all fingers, and a gold-and-diamond necklace. She wears a white semi sheer shirt, black-and-white-printed leisure pants, black eyeliner and heavy mascara. ‘We’re just putting some finishing touches on the place.’
At first I thought the products were useful and worth it, but after more purchases and comparison shopping I was very disappointed in the value and quality of the products they sell. Products are overpriced and of questionable quality. I was roped into buying these from "friends" that are now former friends and was involved in several arguments with them over the value of the products that are easier and cheaper to get at Walmart’s. Very frustrating. Not only did we pay too much for products we had to wait for to get delivery, we lost two of our closest friends who valued their profits more than our friendship.
And the victims of MLMs—that is, the people who pay high buy-in fees but never recoup their investment—are usually women. The second episode of The Dream is called “Women’s Work,” and in it Marie returns to her hometown of Owosso, Michigan, where childhood friends and women in her family recall how Tupperware, makeup, and jewelry parties were an essential part of the town’s social fabric. “They say you can work from home, you can pick up your kids from school, you’ll never miss a soccer game,” Marie said of the promises MLMs make to women. “You can be the stereotypical mom, American mom, and make a living. Except that you can’t. You now have women doing all the emotional labor of mothering, and unpaid labor of running a household, and you have them working nights and weekends to pay for their cell phone. It’s like being in jail.”
Methodology: Source Euromonitor International Limited. Claim verification based on Euromonitor research and methodology for Amway Corporation conducted from October to November 2012. This claim is verified in the 13 leading markets that account for 80% of the global energy drink market sold through retail channels as supported by Euromonitor International's Soft Drinks research and definitions. Global is defined as having distribution and in at least three global regions. To the extent permissible, Euromonitor does not accept or assume responsibility to any third party in respect of this claim. Further information is available upon request.
In April 1997 Richard DeVos and his wife, Helen, gave $1 million to the Republican National Committee (RNC),[74][76] which at the time was the second-largest soft-money donation ever, behind Amway's 1994 gift of $2.5 million to the RNC.[74] In July 1997, Senate Majority Leader Trent Lott and House Speaker Newt Gingrich slipped a last-minute provision into a hotly contested compromise tax bill that granted Amway and four other companies a tax break on their Asian branches that totaled $19 million.[74]
This year’s report confirmed the desirability of starting a business falls with age. While the AESI is the same (58) for respondents under 35 years of age and those between the ages of 35 and 49, it is considerably lower (51) for respondents over 50 years old. The youngest age group surveyed demonstrated the strongest desire (68 percent) to start a business. This falls to 60 percent for the middle age group and 48 percent for the oldest group of respondents. Most interestingly, the feasibility of becoming an entrepreneur follows a different demographic pattern with respect to age. It is the lowest for the youngest respondents (58 percent) and highest for the middle-aged respondents (64 percent).
The 12-step shtick was a ready justification for the cult-like regimen of World Wide followers. Like alcoholics, wage junkies had to attend frequent meetings, supplemented with books and tapes, to keep on track; they had to dissociate themselves from bad influences, i.e. “broke” friends and relatives who would try to keep them down; they had to follow “Eight Core Steps” (four of which involved buying stuff from either Amway or World Wide Dreambuilders); and they had to let go of their ego and overcome their fear of change, to open themselves to the counseling of their upline “sponsors.” Sponsoring, as in Alcoholics Anonymous, was an act of love and healing. Your uplines would never mislead you, even if their wisdom might seem strange to your still job-addled mind.
Totally a scam...only a way to fetch money frm d people.. .people cant affors its products are so highly priced....bt den also...in logo ko kya...inhe to bs apna maal bechna h ...frr chahe insan apna ghar hi q na bech de...phle saamaan lene ko membership lene ko piche pde rhte h...fr use maintain krne ko...khud ko to koi kaam h nii...n jinhe kaam h wo inke chakkar me na kr pae...saale khud to sukoon ki jindgi jee re ho na...to dusro ko b to jeene do....

By the 30th level, the entire population of the earth will be in the system and the last 3 billion people who just entered the system into the 30th level have nobody else to refer. If each member is allowed to refer 6 friends, then the entire world population will be covered by the time it reaches 13th level itself (as illustrated in the chart below). Everybody they try to approach is already a member. The forerunners would have made huge amount of money by now and would go absconding, leading into a fraud.

America is too skeptical! The Federal Trade Commissions ruled in 1979 that Amway is NOT a Pyramid Scheme but reather a multi-level marketing company. I’m not an Amway rep nor do I buy their products so I don’t have any skin in the game here. I just did my research. Folks that believe this crap don’t realize that 90 plus % of all the negative comments on the net actually come from true Pyramid companies to make legitimate multi-level marketing companies look bad. Pyramids are illegal. Multi-level marketing companies are very legit. Other than Amway, Avon, Tupperware, Home Interiors, Pampered Chef and Kirby Vacuum just to name a few. By the Way, Warren Buffet owns Pampered Chef and has stated on more than one occasion that he would own more for them if he could talk the owners into selling. Home based business’s will make you more money than any other occupation you can be involved with. All legitimate multi-level marketing companies have to be members of the DSA (Direct Selling Association – http://www.DSA.org). If a company is found to be a Pyramid Scheme they cannot be a member of the DAS. Also, all multi-level marketing companies have to have 100% approval all State Attorney’s Generals in all 50 states (again do your research). Stop and think about where you work. There’s most likely a manager, then assistant managers, and on down the line. Put it on paper and see what it looks like. Kind of shaped like a pyramid isn’t it. You probably worked your butt off to convince somebody to hire you at a job you hate. Ans then, you work your butt off everyday to make those above you “rich”. All you do everyday is tread hours for dollars. Don’t place your belief on what others tell because they’ve most likely are just repeating what somebody told them and have no experience. Look at a third party website such as http://www.successfromhome.com and go to the store and buy one of there magazines.


Then tragedy struck. Just as he was qualifying for Diamond, Ed had to undergo emergency surgery to remove a brain tumor. Then he had to undergo radiation therapy. Did Ed let this stop him? Of course he didn’t. He ‘showed his mettle’ and his ‘desire to get on with his life’ by prospecting three doctors and six nurses while he was in the hospital recovering from brain cancer treatment – enabling the Johnsons to go Diamond sixty-two months after joining Amway.


Bottom line: If you have an entrepreneurial spirit, Amway may not be the place for you due to the company politics. Sort of ironic, since the Amway business thrives on the entrepreneurial spirit of the distributor force. But, if you are looking to just go to work every day, maintain the status quo, get paid fairly, and live a balanced life, than Amway is great!

Lol very funny, I have been wondering what I am doing for the past year, working my ass off for min wage, hurting my scoliosis back, cleaning, waiting tables and standing on my feet, while other people are sitting on their ass ggetting paid more (even if its telemarketing...same concept kinda...you people are making big boys more money so they pay you more) but I slave and get payed less....amway totally makes sense to me and I think this is a great opportunity I ran into...not many people in omaha ne know about it and im going to be part of the walking billboard..I work at ozark bbq a little bbq shack open for 30 years from word of mouth, basically and ive been around the business my whole life so i really just understand this. ..I want to use the products...why not..I get paid..I dont have to waste time or gas (money) going to store they are delivered to you..eco friendly, organic, and kinda compareable prices...if everyone just switched bathroom n laundry room they could make their self money..why not and I switch someone else, I make ,they switch someone, they make and I make...I like the pyramid. ..its the citizen pyramid instead of a govt...corp making all the money...why does this not make sense to some people....why not get a little bit of cash for buying a new I pad or just toilet paper lol ill take getting paid to wipe my ass any day thankyou lol I am doin it...you can see your potential before you ever pay a start up fee(I have not started up yet) and my sponsor makes over 500/month...your sponsor from my understanding sponsors time to help you they are investing their time bec if u make money they make money in turn you teach and sponsor others to make you money and they make more money I love it lol
Beginning in 1992–93, USA Today and CNN took over publishing the coaches' basketball poll for UPI. Beginning in the 1993–94 basketball season, the Coaches Poll began publishing its final poll after the NCAA basketball tournament. From the 1993 to 1997 seasons, the poll was co-sponsored by USA Today, Cable News Network, and the NABC. Finally, in 1997-98, ESPN joined as a co-sponsor of the Coaches Poll along with USA Today and the NABC where selected NABC members serve as the voting block for the poll. ESPN retains its involvement in the basketball poll despite no longer being involved in the football poll.
There is a good possibility that this point would not have any impact on you, but for me it is a negative aspect. In the training, you will be taught to make a list of friends, family and acquaintances and yes, you guessed correctly – you will have to call them and get them to buy or join your business. I absolutely hate to drag my friends or family into buying something, they will buy, because they love me, but I don’t want to put them in that situation because that’s not what friends and family are for – I might be wrong, and this is merely my opinion.

Amway's time in business has not been without controversy. The multi-level company is not new to dealing with lawsuits. One lawsuit in the last ten years resulted in Amway paying $56 million to settle a case alleging it operates a pyramid scheme. Amway agreed to the deal to close a 2007 class-action suit. Here are some of the accusations Amway has received in its more than 50 years of business:

I used to be an Amway and NuSkin distributor. I think the biggest problem with this type of business now is that, everyone knows about it and have heard about it.  There are so many many companies just like this and many more coming into the market. People are just plainly sick of hearing MLM product proposals. I do see a problem with this type of business but if your committed and willing to work hard, I can see that you will be successful.  I am not one who want to continue pressuring people to buy and make the minimum purchase to get my commission.  Many fail because they value friendship over their business and they don't want to constantly hound their down-line to make their monthly quota.  
In July 1996, Amway co-founder Richard DeVos was honored at a $3 million fundraiser for the Republican Party, and a week later, it was reported that Amway had tried to donate $1.3 million to pay for Republican "infomercials" and televising of the GOP convention on Pat Robertson's Family Channel, but backed off when Democrats criticized the donation as a ploy to avoid campaign-finance restrictions.[73][76]
[11]At the top, the multi-multi’s seem to attain a Zen of conspicuous consumption. Brad Duncan, brother of the great Double Diamond Greg Duncan, described seeing a dusty Rolls Royce among the many cars in the garage of his upline mentor, Ron Puryear; when he asked what he paid for it, Ron answered, “I don’t know. Whatever the sticker price was.” Brad took him to task for this, until Ron lectured: “That dealership is somebody’s livelihood—somebody with a family. I’m not so hard up that I need to haggle the food out of a child’s mouth.” Brad was chastened, realizing that only small minds pay attention to sticker prices.
We also were in business in Amway and we DID make money.  We worked hard and earned it.  BUT, as with any business, especially a direct marketing, we had uplines (the people above us) who were cheats and liars and only wanted money for themselves, not others.  They in effect, stopped us at a certain level from making anymore money.  We changed to a different group, but by then our dynamic was gone and we couldn't do much.  As with any business, NOT just Amway, you have to deal with people.  And THAT is the problem.  My husband got tired of fighting and not getting anywhere and he quit.  I am still in it because, let's face it, the products ARE the BEST.  We started sometime around 1986.  We met some fantastic people, we had the time of our lives, and it WAS our life.  I missed it terribly, and I still miss alot of those people.  But through it, we came away with MANY many good things learned, and still do have some very close friends from it.  My upline now is my VERY best friend in the world, more like a sister.  We are older now and have plenty of money for ourselves, so our interest is not in making money at this point, but simply living our wonderful lives now.  If you are out to make money, you CAN do it in Amway.  But the right way is the way to do it.  Don't cheat, be good to your people, and really believe in what you have and what you can do.
Ponder..."selling overpriced product and appointing people to sell over priced product when equally good and cheap products are available in market" both difficult and unethical...why a good human being for money would like to suck people to buy something and recruit people to buy the amway product because he and his uplines will earn and businesss will grow.rest everbody is entitled to his or her opinion..
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